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Product Warranties

Warranty Coverage

We warrant that our products (the "Product") will be free from defects in materials and workmanship under normal use for a period of 1 year from the original date of purchase ("Warranty Period"), unless otherwise stated on the product page or order invoice.

Warranty Service

If a defect arises during the Warranty Period, we will, at our discretion:

  1. Repair the Product at no charge using new or refurbished parts.
  2. Replace the Product with a new or refurbished unit of equal value if it is deemed irreparable.

How to Obtain Warranty Service

To receive warranty service, please follow these steps:

  1. Contact Us: Reach out to our customer service team at https://arcterminator.com/pages/contact-us with a detailed description of the issue and proof of purchase.
  2. Return Authorization: We will provide you with instructions on how to return the Product.
  3. Ship the Product: Send the Product to the designated service center. Ensure it is properly packaged to prevent damage during shipping. You are responsible for shipping costs to our facility; we will cover the return shipping to you.

Exclusions and Limitations

This Limited Warranty does not cover:

  • Intentional Damage: Damage resulting from misuse, abuse, negligence, or intentional harm.
  • Liquid Damage: Damage caused by exposure to liquids, moisture, or corrosion.
  • Modifications: Damage or defects resulting from alterations, modifications, or unauthorized repairs.
  • Non-Original Components: Issues arising from the use of third-party components not recommended or sold by us.
  • Normal Wear and Tear: Regular deterioration expected from normal use over time.

Limitation of Liability

To the maximum extent permitted by law, our liability shall be limited to the original purchase price of the Product. We shall not be liable for any incidental, consequential, or indirect damages arising from the use or inability to use the Product.

Warranty Transferability

This Limited Warranty is extended only to the original purchaser and is non-transferable. Proof of purchase is required for all warranty claims.

Governing Law

This Limited Warranty is governed by the laws of Florida, USA, without regard to its conflict of law principles.

Your Rights

This warranty gives you specific legal rights. You may also have other rights which vary from state to state or country to country. Some jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages, so the above limitations may not apply to you.


For any questions or additional assistance, please contact us at:

https://arcterminator.com/pages/contact-us