Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Return requests after the 30-day period has expired will not be accepted.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Items returned to us that have been opened are subject to a 25% restocking fee.

To start a return, you can contact us at our "Contact Us" page. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Returns will be refunded in full for the purchase price minus the cost of shipping from and to us, provided the item is in the original packaging and still in the same condition as it was new.

You are responsible for return shipping fees of all non-defective items. 

You can always contact us for any return question at our "Contact Us" page.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Shipping fees for exchanges of all non-defective items are to be paid by the buyer. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Typically refunds take anywhere between 5 - 10 business days to complete, but may take longer to do so.